Returns & Exchanges
At Giordano Online, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to receive a full refund or exchange.
Initiate Your Request
Log into your Giordano account, navigate to your recent orders, and select the items you wish to return to generate a Return Authorization number.
Pack the Items
Securely place the items in their original packaging, ensuring that all price tags and labels remain intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing